FAQ'S

Restore Health Care FAQ

Restore Home Health answers your most common questions about in-home care San Diego. Find Medicare coverage, service details, and San Diego County specifics below.

What is home health care?

Licensed clinicians (RNs, PTs, OTs, SLPs, social workers, CHHAs) visit your San Diego home to provide medical care, therapy, and daily assistance.

Medicare: 100% coverage for homebound patients
Medi-Cal: Full coverage
Private insurance: Varies (we verify)
Private pay: $30-45/hour for CHHA services

Yes – Part A/B covers skilled nursing, therapy, social work when:
✅ Doctor-ordered
✅ Homebound (difficult to leave)
✅ Skilled medical need

  1. Call 858-208-9122
  2. 2. RN verifies Medicare
  3. 3. Free home assessment
  4. 4. Care starts 24-48 hours
What conditions does in-home PT treat?

Stroke recovery, joint replacement, fall prevention, chronic pain, balance training.

Cooking, dressing, bathing, adaptive equipment, home safety.

Yes – 100% for dysphagia after stroke, Parkinson’s, head injury.

Wound care, IV antibiotics, post-surgery monitoring, medication management.

Yes – Shower assistance, dressing, transfers, grooming, meal prep.

Yes – 80% success rate on denied claims, discharge planning.

Homebound definition?

Difficult/painful to leave home

Yes for Medicare coverage

Daily, 3x/week, weekly – customized

Yes – CHHA $30/hour, RN $50/hour

Which areas do you serve?

Full San Diego County:
North County: La Jolla, Carlsbad, Encinitas, Oceanside
Central: Mission Valley, Point Loma, Clairemont
South Bay: Chula Vista, National City
East County: Santee, El Cajon

Same-day coordination with Sharp, Scripps, UCSD, Kaiser, Tri-City Medical.

Sí – Bilingual clinicians for Chula Vista, National City families.

24/7 emergency support?

Yes – Call 858-208-9122 anytime. On-call RN responds immediately.

Flexible – 7 days/week, mornings, afternoons, evenings available.

Urgent: Same day
Standard: 24-48 hours
Post-hospital: Immediate

Can family get training?

Yes – Free sessions on transfers, feeding, medication reminders.

Yes – 4-12 hour shifts for caregiver breaks.

Yes – Social workers coordinate seamless handoff.

What is home health care?

Home health care provides medical and supportive services in a person’s home to aid in recovery, health management and daily living. Please see our Services tab to learn more about each discipline.

Medicare- covered at 100% for qualified patients
– Private insurance- varies based on insurance verification
– Medi-Cal varies based on insurance verification

Call 619 694 5450
-Medicare/insurance verified
-Physician order will be requested
-Once documentation and order is received, care will start within 24-48 hours

Home health care can be provided wherever you live including your home, an apartment, assisted living facility or senior living community.

Most of San Diego County. Please call to inquire about your specific location, 619 694 5450.

Yes. Clinicians provide caregiver training on transfers, feeding, medication management and other activities of daily living (ADLs)

Yes. Our social workers coordinate a seamless transition of care and work with your desired hospice team.